COMPUGEEK

About Compugeek

We are Compugeek, An 100% Kilkenny Company. All Staff and Owners live in Kilkenny. We are a business selling, advising, repairing and building since 2009 in Market Cross Shopping Center. We are on the bottom floor of Market Cross, we have become Kilkenny's favourite computer shop because of our pricing, knowledge-base, quality repair and building service and the ability to make anyone (geek or non-geek) comfortable in our shop.

 

Returns

We accept returns within 30 days of purchase with a valid receipt.

we only offer exchange or credit note for retuned items.

 

we do not give cash refunds.

only unused items that are still in the original condition and packaging may be returned.

 

opened, unwanted items, may be returned within 30 days of purchase for a cash refund of 75% of the original price provided the item is in perfect working order and is still "as new"

 

If it claimed that the item is faulty we need to verify that is the case. this will be done within a reasonable length of time. (Maximum of 7 Days)

 

Due to hygiene reasons headphones cannot be returned for exchange or credit note opened unless faulty.

This does not affect your statutory rights.

 

 

Repairs Collection

Any Product booked in for repair must be collected within 2 weeks of notification that the repair is completed.

 

Failure to pick up your product within the two weeks will result in an additional charge of 25 Euro being applied to your repair.

 

Failure to pick up your product within two months will result in us either selling or recycling your product to recoup the cost of repair.

 

We are fair and understand peoples circumstances can change, if you can't afford to pay for the repair all in one go, let us know and we can set up an account so you can pay it off over an agreed time frame.

 

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